Service Pros

How to Get Your Claim Number (and What to Save)

If your claim number is missing, your repair process can stall. Use this guide to get the right details in one call.

Step 1: Open the Claim

Contact your insurance carrier by phone or app and report the accident. Once submitted, ask the representative for the claim number before you end the call.

Step 2: Confirm Adjuster Details

If the adjuster is assigned later, ask when and how you will receive that contact info. Save every detail in your notes so updates are easy.

Step 3: Keep a Claim Snapshot

Store your claim details in one screenshot or note so repair coordination can start quickly.

Your Claim Info Checklist

Claim number
Insurance company name
Adjuster full name
Adjuster direct phone
Adjuster email
Date claim was opened

Need Help Getting Unstuck?

If you have damage photos and a claim started (or need help starting), Service Pros can guide the next steps and help coordinate the repair process.